Help Center
Login & Accounts
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I forgot my password.
You should always try clicking on the Forgot Password link on the Login page first. If you forgot your user n...
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My Account was Hacked
If your account was hacked, please take the following steps before contacting us. Create a new account wit...
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How do I change my password?
You can change your password on the Settings page. To change your password type your new password over your o...
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Can I change my user name?
Unfortunately, there is no way to change your user name unless you are willing to create a brand new account. ...
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How do I cancel my account?
We're sorry to hear you want to cancel your account. If you wish to permanently remove your account, click the...
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Can I freeze my account instead of canceling it?
Unfortunately we do not provide a way to place a freeze or hold on your account if you do not wish to access i...
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What can I do about unwanted notifications?
If you are a MocoSpace user, please check your Notification Settings to disable further alerts to your email o...
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How do I set my profile background and color?
Customize your profile background by selecting a photo from your album and clicking the Set as background link...
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How do I change my personal information and settings?
To change your profile go to the Edit Profile page. To change settings on your account, such as notifications ...
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Can I transfer my profile information to a new account?
We're sorry but no information can be transferred between accounts.